Scenario
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Letter to landlord about repairs template UK
Use this page when you searched for a letter to your landlord about repairs and want plain language guidance before opening the builder.
Write a clear repair request to a landlord or letting agent for damp, mould, leaks, broken boiler, no heating, electrical issues or other repair problems.
These pages cover specific versions of the same issue, so users can choose the closest scenario before opening the builder.
Use this page when you searched for a letter to your landlord about repairs and want plain language guidance before opening the builder.
Use this page when damp, mould or condensation has become the main repair issue in your rented home.
Use this page when you need to write to a landlord or letting agent about a broken boiler, no heating or no hot water.
Use this page when a leak, water ingress or plumbing issue needs to be reported clearly in writing.
Use this guide when sockets, wiring, lights or other electrical issues need urgent written reporting.
Start with the address and who should receive the letter.
Pick the issue type and where it is affecting the property.
Tell us when it started and whether it has already been reported.
Add the practical impact and the outcome you want.
Choose how firm you want the letter to sound.
Use the guide to understand what matters, gather the right facts and move into the matching builder with less guesswork.
Be specific about what is wrong and where it is affecting the property. Vague complaints are easier to ignore.
Note when the issue started, when it was reported and whether the landlord or agent responded.
Describe health, safety, comfort or usability problems without turning the letter into a rant.
State whether you want an inspection, contractor visit, written repair schedule or urgent action.
Photos, videos, dated messages, inspection notes and any contractor comments.
Property address, issue area, first report date, urgency level and access availability.
A calm timeline plus a clear request for written confirmation within a reasonable timeframe.
“There are issues in the flat” is weak. Name the room, issue and impact.
If there is mould, water ingress or an electrical risk, say so directly.
Landlords often delay by claiming they could not arrange access.
For most tenancies in England and Wales, Section 11 of the Landlord and Tenant Act 1985 makes the landlord responsible for the structure and exterior, and for keeping heating, hot water, gas, electrical and sanitary installations in working order.
You generally cannot be charged for these repairs, and the landlord cannot remove this responsibility through the tenancy agreement. A clear written request creates a dated record that the landlord was told.
The law expects repairs within a reasonable time, which depends on how serious the problem is. A dangerous fault such as no heating in winter or an electrical hazard should be treated as urgent.
Include the date you first reported the issue, photos, and any impact on health or safety. Ask for a clear timescale for the repair and confirmation in writing.
If the landlord does not respond, you can usually contact your local council's environmental health team, which can inspect the property and require the landlord to act on serious hazards.
Keep copies of every letter and reply. RequestDraft helps you organise a clear, dated repair request; it does not provide legal advice.
Create a clear repair request letter for your landlord.
Dear Oakley Lettings, I am writing about persistent damp and mould affecting the bedroom wall at Flat 2, 14 Oakley Road. The problem first became noticeable around 5 March 2026 and has continued to worsen. I previously reported this by email on 12 March 2026, but the issue has not yet been repaired. The wall is damp to the touch, mould is spreading and the room smells musty. Please arrange an inspection and confirm the repair schedule in writing within 7 days. I am available for access on weekdays after 5pm or by appointment. Yours sincerely, Jane Smith
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RequestDraft helps organise facts, evidence and wording. It is not a law firm, claims company or regulated advice service. Review names, dates, deadlines, evidence and final wording before sending anything.
Choose the closest guide so the draft does not mix different legal or complaint routes.
Receipts, photos, notices, messages and timelines make the final letter stronger.
Use the builder for structure, then check the final draft against your own facts.
Include the address, issue type, when it started, whether it has been reported before, the practical impact and the action you want next.
Yes. If the issue affects safety, heating, water, electrics, mould exposure or habitability, say that clearly in the letter.
Calls may help, but a written letter or email gives you a record of what was reported and when.
Yes. The builder works for landlords, managing agents and letting agencies.