Tenancy guide

Letter to landlord about repairs UK

Write a clear repair request to a landlord or letting agent for damp, mould, leaks, broken boiler, no heating, electrical issues or other repair problems.

5guided steps
Tenancyfocused scenario
Livepreview included
Common scenarios

Explore more focused guides before you draft

These pages cover specific versions of the same issue, so users can choose the closest scenario before opening the builder.

Scenario

Letter to landlord about repairs template UK

Use this page when you searched for a letter to your landlord about repairs and want plain language guidance before opening the builder.

Scenario

How to write a landlord repair letter for damp and mould

Use this page when damp, mould or condensation has become the main repair issue in your rented home.

Scenario

Broken boiler letter to landlord UK

Use this page when you need to write to a landlord or letting agent about a broken boiler, no heating or no hot water.

Scenario

How to write a landlord repair letter for a water leak

Use this page when a leak, water ingress or plumbing issue needs to be reported clearly in writing.

Scenario

How to write a landlord repair letter for an electrical issue

Use this guide when sockets, wiring, lights or other electrical issues need urgent written reporting.

Quick answer

When this letter makes sense

  • Best for a first written repair request or a clearer follow-up after informal contact.
  • Include the affected room, issue, date started, previous reports, impact and access availability.
  • Use the escalation guide if you already reported the repair and nothing happened.
What the builder covers

Step-by-step guided flow

01

Property and landlord

Start with the address and who should receive the letter.

02

Choose the repair issue

Pick the issue type and where it is affecting the property.

03

Timeline and previous reports

Tell us when it started and whether it has already been reported.

04

Impact and requested action

Add the practical impact and the outcome you want.

05

Tone of the letter

Choose how firm you want the letter to sound.

How to solve it

Follow a cleaner path from problem to draft

Use the guide to understand what matters, gather the right facts and move into the matching builder with less guesswork.

01

Identify the exact repair issue

Be specific about what is wrong and where it is affecting the property. Vague complaints are easier to ignore.

02

Gather dates and previous contact

Note when the issue started, when it was reported and whether the landlord or agent responded.

03

Explain the impact clearly

Describe health, safety, comfort or usability problems without turning the letter into a rant.

04

Ask for a concrete next step

State whether you want an inspection, contractor visit, written repair schedule or urgent action.

Before you start

What to prepare first

Useful evidence

Photos, videos, dated messages, inspection notes and any contractor comments.

What to include

Property address, issue area, first report date, urgency level and access availability.

What improves response

A calm timeline plus a clear request for written confirmation within a reasonable timeframe.

Avoid weak appeals

Common mistakes to avoid

!

Do not write vaguely

“There are issues in the flat” is weak. Name the room, issue and impact.

!

Do not skip urgency

If there is mould, water ingress or an electrical risk, say so directly.

!

Do not forget access details

Landlords often delay by claiming they could not arrange access.

Example draft

Example landlord repair request structure

Create a clear repair request letter for your landlord.

Dear Oakley Lettings,

I am writing about persistent damp and mould affecting the bedroom wall at Flat 2, 14 Oakley Road. The problem first became noticeable around 5 March 2026 and has continued to worsen.

I previously reported this by email on 12 March 2026, but the issue has not yet been repaired. The wall is damp to the touch, mould is spreading and the room smells musty.

Please arrange an inspection and confirm the repair schedule in writing within 7 days. I am available for access on weekdays after 5pm or by appointment.

Yours sincerely,
Jane Smith
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Useful next pages on RequestDraft

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Conversion path

What to do before opening the builder

01

Confirm the scenario

Choose the closest guide so the draft does not mix different legal or complaint routes.

02

Collect proof

Receipts, photos, notices, messages and timelines make the final letter stronger.

03

Draft and review

Use the builder for structure, then check the final draft against your own facts.

Questions and answers

Landlord Repair Request FAQ

Include the address, issue type, when it started, whether it has been reported before, the practical impact and the action you want next.

Yes. If the issue affects safety, heating, water, electrics, mould exposure or habitability, say that clearly in the letter.

Calls may help, but a written letter or email gives you a record of what was reported and when.

Yes. The builder works for landlords, managing agents and letting agencies.