Photos and videos
Take dated photos or videos of the issue, the room affected and any visible spread or damage. For damp and mould, show both close-up and wider context.
Use this checklist before writing to a landlord or letting agent about repairs, damp, mould, leaks, boiler problems or safety issues.
Take dated photos or videos of the issue, the room affected and any visible spread or damage. For damp and mould, show both close-up and wider context.
Keep the date the issue began, the first report date, any follow-up dates and the landlord or agent response.
State when you can allow access for inspection or repair. This reduces friction and helps the letter ask for a practical next step.
Explain how the issue affects use of the property, health, safety, heating, water, electricity or daily living. Keep it factual and specific.
These links connect the guide to the closest template, checklist or builder so users can move to the right next step.
Continue with the closest RequestDraft page for this intent.
Open page →Continue with the closest RequestDraft page for this intent.
Open page →Continue with the closest RequestDraft page for this intent.
Open page →Continue with the closest RequestDraft page for this intent.
Open page →No, but evidence helps the recipient understand the issue and reduces room for delay.
Usually yes, especially when the repair issue is visible or has worsened over time.