Your Address
15 March 2026
15 March 2026
Dear {{recipient_name}},
I am writing to request {{requested_action_lc}} in relation to order/reference {{order_number}} for {{item_name}}, purchased or arranged on {{purchase_date}}.
The issue is that the item/service was {{issue_type_lc}}, which I noticed on {{issue_date}}. {{impact_details}}
I currently have {{evidence_available_lc}} and
Please confirm the refund process .
Yours faithfully,
{{sender_name}}