Use this page when a business provided poor service and you want a clearer, more formal complaint draft.
Add who provided the service and when.
Select the nature of the service problem.
Add a short factual explanation and the remedy you want.
Choose the tone.
Use the guide to understand what matters, gather the right facts and move into the matching builder with less guesswork.
State what service was provided, by whom and when it happened.
Poor workmanship, rudeness, no-show appointments and incomplete service all need different emphasis.
Describe how the service fell below expectation and why it matters.
Request correction, repeat service, refund, price reduction or a written response.
Photos, invoices, booking confirmations, emails and screenshots of messages.
Stay factual and specific instead of writing a generic angry complaint.
Businesses, trades, service providers and appointment-based services.
Say exactly what went wrong and when.
The business should know what action you expect.
Photos and booking records often make complaints stronger.
Create a structured complaint letter about poor service.
Dear Complaints Team, I am writing to make a formal complaint about the plumbing repair carried out on 12 March 2026. The service fell below what was expected because the work was incomplete and the issue was not properly resolved. I have photos and booking records which support this complaint. I also raised the problem previously, but it has not yet been resolved. Please arrange an appropriate remedy and provide a written response within 14 days. Yours faithfully, Jane Smith
People often compare a few related scenarios before they choose the right builder. These links make that path easier.
Create a clear repair request letter for your landlord.
Challenge unfair deposit deductions with a structured letter.
Request a refund for faulty goods, poor service or cancellations.
RequestDraft helps organise facts, evidence and wording. It is not a law firm, claims company or regulated advice service. Review names, dates, deadlines, evidence and final wording before sending anything.
Choose the closest guide so the draft does not mix different legal or complaint routes.
Receipts, photos, notices, messages and timelines make the final letter stronger.
Use the builder for structure, then check the final draft against your own facts.
Include the service details, date, complaint type, what went wrong, any evidence and the remedy you want.
Yes. The builder includes several common complaint scenarios.
Yes. Mentioning evidence can make the complaint more persuasive.
Yes. The builder lets you choose the outcome you want stated.